Privacy Policy
This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and purchase our products. By using our website and purchasing our products, you agree to the terms of this Privacy Policy.
Collection of Personal Information
We may collect personal information from you when you place an order, sign up for our newsletter, or fill out a contact form. This personal information may include your name, address, email address, and phone number. We may also collect non-personal information, such as your IP address and browsing history, to improve our website and services.
Use of Personal Information
We use your personal information to process and fulfill your orders, communicate with you about your orders, and send you our newsletter and promotional offers. We may also use your personal information to improve our website and services, and to comply with legal requirements.
Protection of Personal Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information.
Cancellation and Return Policy
If you need to cancel an order, please contact us as soon as possible within 24hrs. If your order has not yet shipped, we will cancel your order and issue a full refund. If your order has already shipped, you may return the product within 30 days for a full refund. The product must be in its original packaging and in new, unused condition. You are responsible for the cost of return shipping.
Shipping Policy
We ship our products within Uganda using standard shipping methods. We will process and ship your order within 10 business days after payment. Shipping within Kampala is free and outside kampala will be done upon agreement. Our items will also include a 1 year Warranty. We are not responsible for any delays caused by shipping carriers. If you have any questions about shipping, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at Nile House Ltd, Plot 26, kireka Rd. Kampala Uganda, +256-775-903-903, or email us at md@nilehouse.co.ug